Security Systems
Key Holding Service
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Key Holding & Monitoring Services
OHEAP Fire & Security offers a comprehensive key holding service, provided by ACS accredited security experts, to accompany our monitoring service. This means you can have your fire and/or your security alarm system monitored by us, and if there’s a trigger, we can respond for you.
Having a third party operate a key holding service for you ensures your premises remain secure at all times. Responding to alarms during the night is stressful, and potentially dangerous and it can affect staff performance due to lack of sleep. Our 24-hour alarm response and key holding service eliminates this risk. So whether you have a fire alarm or security system that you need to be able to respond to, our key holding service means you can without endangering your staff or business.
What We Offer
Key Holding Service
We tailor service plans to meet your specific needs and all keys are stored in a high-security fire safe. Our patrol vans are specially adapted for secure key transportation and address details are never stored with your keys. Only authorised control centre staff can access your information. Our computer systems are secured with 256-bit industry-leading security.
A full email will be emailed to you within an hour of the callout so you know exactly what has happened and who attended. This can be automatically sent you anyone, even your insurance company or your alarm maintenance company.
24/7 call out facility
Keys stored in a high-security fire safe.
Avoid staff holding keys or responding to alarms.
Systems are protected with 256-bit encryption.
Only authorised staff can access key information.


Monitoring Service
OHEAP Fire & Security offer a full 24/7 monitoring service for fire alarm or security systems in any building or premises.
Our control room can monitor your alarm system, and if there’s a trigger, we will alert your nominated key holder. The emergency services are unlikely to attend unless there is someone on-site to confirm there is a fire emergency or security breach.
Whether you have a building that is unoccupied, a high-risk environment such as a care home or hospital, or a business building you want to protect, our monitoring services can help.
Combine our monitoring service with our key holder service for a complete, wraparound service, leaving you and your staff to focus on the day job.
24/7 monitoring of fire AND security systems
Key holder service offered
Never miss an alarm alert
ACS Accredited
OHEAP Fire & Security provide ACS (Approved Contractor Scheme) accredited key holding and security guarding. This industry-leading certification, awarded by the Security Industry Authority (SIA), demonstrates our commitment to high standards, reliability, and professionalism.
With ACS approval, we meet strict criteria for quality management, staff training, and customer service. This ensures that our key holding and security guarding services are delivered with expertise and compliance.

Our Guide To Complete Security
Download our brochure by clicking on the image below.
Explore the range and variety of security systems we can supply, install and service for your business.
Our team of security system experts are always available to contact if you would like to discuss your security system with one of our consultants. Contact them today on 0330 999 8786
Complete Security with Style
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